· Hire, train, and guide employees in delivering excellent customer service. · Assign rules and responsibilities to employees for operational effectiveness. · Develop action plans for the team to meet operational and organizational objectives. · Adhere to employee wage and hourly laws. · Ensure that the cafeteria is maintained according to sanitation and cleaning standards. · Monitor and manage cafeteria staff by regularly conducting performance assessments, providing feedback, and setting challenging goals to improve operational performance. · Identify and address issues in cafeteria performance. · Develop strategic and operational plans for managing execution and measuring results of the cafeteria. · Communicate clearly with all employees to ensure effective cafeteria operations. · Maintain cafeteria environment to be clean, safe, and inviting for customers.