Position title

PC Support/Network Tech

Description

The PC Support/Network technician will support all networked systems to include servers, back-ups, PC installation, upgrades, and maintenance.

Responsibilities

Install, upgrade, and maintain PC’s, servers, backup equipment, and other electronic devices.
Help maintain inventory of all I.T. related equipment.
Provide end user helpdesk support as a level II escalation member.
Utilize and maintain the helpdesk tracking software.
Maintain databases of all software, hardware, asset tags, and revisions.
Assign users and computers to proper groups in Active Directory.
Install physical equipment to include, computers, network equipment, cabling, printers and other electronic equipment.
Knowlege of switches, routers, and other networking equipment.

Qualifications

Minimum: Associate degree in Information Technology with three years of experience. Preferred network degree.
Recommended: Bachelor degree in Information Technology with five years of experience.
Ability to plan, evaluate, and manage projects.
Ability to communicate effectively with all levels of personnel, vendors, and contractors.
Ability to install all components of network equipment.
Type 35 words per minute

Job Benefits